If you have difficulty playing files on webpages when using a
Mozilla/Netscape/Firefox browser, you may need to reinstall the Windows
Media Player Plug-in for Mozilla/Netscape/Firefox from the
Microsoft website.
If you are experiencing trouble viewing QuickTime movies with QuickTime
Player or the QuickTime browser-plug-in follow the steps below to ensure
that QuickTime is properly installed on your Mac or Windows PC.
Installation Check
The first step is to make sure that the QuickTime software is properly
installed on your system. If you see the blue QuickTime logo below, the
basic software you need to view movies is installed properly.
If you see a broken icon above then you should visit the
QuickTime download page and reinstall QuickTime.
We suggest that you upgrade to a recent browser and that you have the
latest version of the free Flash Player installed in order to use the
website as it is intended. You may experience problems without the most
recent version of the
Flash
Player and/or supported web browser.
